credit: Kentigern
There is an organization in my state that is actively working to get library funding reduced by 50%. This is an absurd idea. The state library is rallying support and library directors are training staff on how to be good library advocates.
I have an idea.
Let’s be nicer. Let’s smile at each person. Let’s [...]
Archive for January, 2009
Library Advocacy
Posted in courtesy, tagged customer service, library advocacy, library funding on January 26, 2009 | 1 Comment »
Manners 2.0: Cultivating Common Courtesy in a Digital World
Posted in courtesy, tagged cell phones, courtesy, customer service, kindness, manners, politeness, technology on January 23, 2009 | Leave a Comment »
What is it about the embracing of emerging technologies that has allowed people to abandon common courtesies? Last year, I worked in retail and I was astonished at the sheer number of people who thought it was perfectly fine to conduct a retail transaction while talking on the phone. Before you jump to the conclusion [...]
Confession: I am kind.
Posted in courtesy on January 9, 2009 | 1 Comment »
There. I’ve said it. Perhaps, I should have said: I try to be kind. I’m not perfect. There are times when my patience is short, when I need food or more sleep or I’m bothered by something in my life….when I faulter in my effort to just be a kind, compassionate, [...]