This is not another post about how you need to design your library and library services after the bookstore world. We are not bookstores. Heck, most of our stuff is free! But, we can learn from the retail sector. If you are ever in Portland, go into New Seasons Market (grocery) wander around, ask for [...]
Archive for July, 2009
New Seasons: Lessons Learned From the Retail World
Posted in customer service on July 20, 2009 | Leave a Comment »
Feed Your Mind: Books I Have Loved
Posted in Uncategorized on July 17, 2009 | Leave a Comment »
My original post about Summer reading lists basically consisted of a list of books I’d like to read in the next few months. Today I want to share a list of some of the books I have loved. This list is not a list of all of the books I have loved or even a [...]
I May Be Lucky; but, I Still Occasionally Feel Sorry For Myself
Posted in kindness on July 7, 2009 | 6 Comments »
July 7th. It is a weird day for me. Four years ago today I was riding my scooter down West 7th St. in Saint Paul, MN when I collided with a car that turned into my lane. The driver was on his cell phone and he didn’t see me and he turned right into me. [...]
