I was at Whole Foods yesterday. Ordinarily when I mention Whole Foods on this blog, I have something good to say because they do so many “right” things as far as customer service goes. Today I have a story to share that is more typical in the retail world.
I was on my lunch hour and [...]
Archive for February, 2010
Empowering Employees For Better Customer Service
Posted in Uncategorized on February 4, 2010 | Leave a Comment »
