Civil Civil Servant

Jenny Hill

I worked for 10 years in reference at the Saint Paul Public Library in Minnesota and loved and hated working with the public.  This year I became the technical/electronic services manager for a regional library system in northern Minnesota. Now I know the answer to the question I used to ask: “What are those people in automation doing?”

I continue to be astonished how one crabby co-worker or customer can ruin a person’s day and am seeking ways to have one kind co-worker or customer make a day.

Ann Wilberton

I created Civil, Civil Servant because there is a kindness missing from human interactions in the workplace, both between coworkers and in service to the public.    I am interested in observing and studying our business relationships in a way that will help us not only deliver superior customer service to our community; but, also in a way that helps create a a working atmosphere that fosters creativity, cooperation and compassion.

I am Head of Access Services at Pace University’s Birnbaum Library.

Thank you for taking the time to read and (hopefully) participate in the conversation I am starting on this blog.

Sincerely,

Ann Wilberton,   Kindness Evangelist

Disclaimer:  All views expressed in this blog are the sole views of the author.

You can also find me at:   www.annwilberton.com