I was recently talking with my partner, Anya, about some of her coworkers and their interactions with each other. We were talking about one particular person who is not the most skilled at communicating things to her colleagues. I said, If for no other reason, she should be a little nicer because one of these [...]
Archive for the ‘Uncategorized’ Category
Be nice. Someone might be looking.
Posted in Uncategorized on April 20, 2012 | Leave a Comment »
Move. Shake. Repeat.
Posted in Uncategorized on March 23, 2012 | Leave a Comment »
I have one rule about jokes. Don’t be mean. It’s simple really. And in my little world, after you clear the Don’t Be Mean hurdle, all else goes. In all my touchy feely posts about kindness and happiness and being nice, I have rarely talked about humor. Humor is our elixir. It is our [...]
E-Books and Growing Pains
Posted in Uncategorized on March 1, 2012 | Leave a Comment »
If you have been following the e-book saga at all, you know that is chock full of good vs evil, doomsday proclamations and if you sift through the traffic, insightful and educated analyses. I tend to be in the camp that thinks we should be educating the public about these issues. I don’t really want [...]
What Can We Learn From Parking Wars?
Posted in Uncategorized on February 24, 2012 | Leave a Comment »
Leave No Trace
Posted in Uncategorized on February 7, 2012 | Leave a Comment »
I am currently reading How to Train a Wild Elephant by Jan Chosen Bays. It is a book that contains 53 simple exercises in mindfulness. I gave a friend the book for Christmas and we are doing the exercises, 1 each week and then talking on the phone or by email to review how things [...]
Finding Your Place
Posted in Uncategorized on December 8, 2011 | Leave a Comment »
I’m always a little surprised when I meet other educated folks who upon finding out I’m a librarian ask something along the lines of: do you get to read all day? Really? People still think that? If I actually had to read all day at work, I would hate my job. I think one of [...]
Sigh. You are bothering me.
Posted in Uncategorized on October 13, 2011 | Leave a Comment »
Sigh. The Sigh is the signal customer service people give you to let you know how stupid, annoying, disruptive or outrageous your inquiry is. I recently received The Sigh from a company my doctor had engaged to provide me with some medical equipment. I have dealt with this company for a few years now and [...]
I am the customer.
Posted in Uncategorized on September 16, 2011 | 3 Comments »
I am the customer again. When you work in a public library, whether it’s in the town where you reside or not, you tend to be self serving. Even when I did not live in the same town as the public library where I worked, I exclusively used my work library. I’m embarrassed to [...]
Liar, Liar
Posted in Uncategorized on June 22, 2011 | Leave a Comment »
What do you do when the customer is clearly lying? We recently had a book returned with dog chew marks all over the spine. The book was withdrawn from the collection. The customer insisted that she had borrowed the book in that condition. A lot of times when we have empowered staff on the front [...]
Score: You Lose. I Lose.
Posted in Uncategorized on August 1, 2010 | 4 Comments »
In my many jobs over the years in various industries I have encountered a person who I call, The Scorekeeper, in almost every single place. The Scorekeeper spends untold amounts of energy keeping track of what others are doing. I’ve seen scorekeepers keep track of other people’s sick days, how many hours other people were [...]
